Meet Our Team

Reliable, Professional,

Confident, and Friendly

Image by Martin Sanchez
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JAMIE ROWLEY

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Jamie is the owner and founder of Kairos Billing Solutions. She has worked in the Behavioral Health industry as an office manager for 11 years as well as billing and credentialing for 8 years. She loves the challenges of the constantly changing insurance world, most of the time. Jamie grew up in Utah, is the mother of three children, and wife to an amazing husband. Her hobbies include camping, dirt biking, vintage and consignment shopping, and traveling the world.

CEO/Owner

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BECCA O'BRYAN

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Becca has nearly 20 years of experience in office administration, with the last 10 in communications. She has worked for KBS for almost 5 years and has become our Employee Manager. She wears a lot of hats in this business. Her quirky little boy keeps her very busy with his love for scootering, supercars, and cats! She enjoys nature, culinary adventures, and anything involving the creative arts.

Service Delivery Success/Billing Specialist

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HOPE GLENN

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Hope is a South Texas native living in Salt Lake City with her husband and two small children. With a degree from the University of Texas at Austin, she brings her love of detail, order, and tacos to the table as she helps assist the vision of providing quality billing and provider support to the Kairos Billing team.

Payment & Billing Specialist

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ANNA AVERY

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Originally from the midwest, Anna lived in Salt Lake City for 10 years where she met and married her husband Adam-- a Utah native. Currently they live in Minnesota running a full time business. They have 4 beautiful daughters who are her greatest adventure and joy! She enjoys cooking, reading, and being outdoors exploring new hikes and trails.

Verification of Benefits Specialist

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JESSICA NORMAN

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Jessica has been working in Customer Service for 11 years. A Utah native, Jessica has been married 17 years and has 4 challenging and rewarding children. She has a passion for helping others and discovering new places to travel. When not working she likes baking and the challenge of finding new ways to blend flavors with food for her friends and family to enjoy.

Verification of Benefits Associate

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CANDI GALLEGOS

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Candi brings 3 years of experience being a medical biller half of which is in mental health. She was born and raised in California, where she currently resides. She has three sons and her dog, Luna, who keep her on my toes. She loves to go to the beach and loves food.

Credentialing & Billing Specialist

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STACEY ADAMS

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Stacey comes with over 10 years of experience in data entry, item processing, quality check, and procedure writer for American Express. His passion/hobby is photography as well as designing various ideas for T-shirts, mugs, etc. He has been happily married to his beautiful bride for 5 1/2 years. They both enjoy attending concerts when they can.

Operations

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MISTY MAYO

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Misty is an experienced insurance powerhouse. She brings 20 years of medical and insurance expertise to our team. She is the mother of three boys. Her youngest is 2 and she is grandmother to a two-month-old granddaughter. She loves challenges (obviously) and loves people, working, and helping others.

Billing Specialist

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LANDY OTIS

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Landy has over 15 years of Mental Health claims processing experience along with many years of claim denial recovery. She is a graduate of Ivy Tech State College where she graduated Magna Cum Laude with an AAS in Medical Assisting. Landy loves her family, which includes her husband of 19 years, her daughter, her son, and her three grandbabies. She enjoys spending time with her family camping, swimming, and soaking up the sun.

Billing Specialist

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JAMIE HILL

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Jamie has 5 years of experience working in the medical field with insurance and billing. When she's not navigating the insurance world, she loves to spend time with her husband, daughter, son, and animals. They attend many flag football and basketball games and cheer for their school Tigers. She loves to travel to the mountains and enjoys hiking, reading, concerts, and farm life.

Billing Specialist