Our Team | Kairos Billing

Reliable, Professional,

Confident, and Friendly

Image by Martin Sanchez
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JAMIE ROWLEY

CEO/Founder

Jamie is the founder of Kairos Billing Solutions. She has worked in the Behavioral Health industry as an office manager for 11 years as well as billing and credentialing for 8 years. She loves the challenges of the constantly changing insurance world, most of the time. Jamie grew up in Utah, is the mother of three children, and wife to an amazing husband. Her hobbies include camping, dirt biking, vintage and consignment shopping, and traveling the world.

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HOPE GLENN

Payment Specialist/Account Management

Hope is a South Texas native living in Salt Lake City with her husband and two small children. With a degree from the University of Texas at Austin, she brings her love of detail, order, and tacos to the table as she helps assist the vision of providing quality billing and provider support to the Kairos Billing team.

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CANDI GALLEGOS

Credentialing/Account Management

Candi brings 3 years of experience being a medical biller half of which is in mental health. She was born and raised in California, where she currently resides. She has three sons and her dog, Luna, who keep her on my toes. She loves to go to the beach and loves food.

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MISTY MAYO

Accounts Receivable Specialist

Misty is an experienced insurance powerhouse. She brings 20 years of medical and insurance expertise to our team. She is the mother of three boys. Her youngest is 2 and she is grandmother to a two-month-old granddaughter. She loves challenges (obviously) and loves people, working, and helping others.

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STACEY ADAMS

Operations

Stacey comes with over 10 years of experience in data entry, item processing, quality check, and procedure writer for American Express. His passion/hobby is photography as well as designing various ideas for T-shirts, mugs, etc. He has been happily married to his beautiful bride for 5 1/2 years. They both enjoy attending concerts when they can.

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BECCA O'BRYAN

Service Delivery Success/Account Management

Becca has nearly 20 years of experience in office administration, with the last 10 in communications. She has worked for KBS for almost 5 years and has become our Employee Manager. She wears a lot of hats in this business. Her quirky little boy keeps her very busy with his love for scootering, supercars, and cats! She enjoys nature, culinary adventures, and anything involving the creative arts.

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ANNA AVERY

Verification of Benefits Specialist

Originally from the midwest, Anna lived in Salt Lake City for 10 years where she met and married her husband Adam-- a Utah native. Currently they live in Minnesota running a full time business. They have 4 beautiful daughters who are her greatest adventure and joy! She enjoys cooking, reading, and being outdoors exploring new hikes and trails.

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FELICIA QUICK

Account Management/Claims Processor

Felicia lives in South Carolina and has worked for over 15 years in the medical industry. Married for almost 11 years, and between her and her husband, they have four very active children. She loves going to the beach, working on wood crafts, taking pictures, and just being with her family.

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LANDY OTIS

Account Management/Claims Processor

Landy has over 15 years of Mental Health claims processing experience along with many years of claim denial recovery. She is a graduate of Ivy Tech State College where she graduated Magna Cum Laude with an AAS in Medical Assisting. Landy loves her family, which includes her husband of 19 years, her daughter, her son, and her three grandbabies. She enjoys spending time with her family camping, swimming, and soaking up the sun.

We love our staff, see what they say about us.

Felicia - July 2021

I love that the company believes that family is important. For me to know that I can still get my work done whenever and still be off when needed and not have to worry about any backlash is probably the one thing that really sets this company apart. Kairos Billing isn’t like any other company. From day one to now Jamie and the team have been nothing but supportive and helpful. I thank the good Lord everyday for allowing me to be a part of this company.