Our Team | Kairos Billing

JAMIE ROWLEY

CEO/Owner

Jamie is the owner and CEO of Kairos Billing Solutions. She has worked in the Behavioral Health industry as an office manager for 11 years as well as billing and credentialing for 8 years. She loves the challenges of the constantly changing insurance world, most of the time. Jamie grew up in Utah, is the mother of three children, and wife to an amazing husband. Her hobbies include camping, dirt biking, vintage and consignment shopping, and traveling the world.

BECCA O'BRYAN

Employee Success Manager

Becca has nearly 20 years of experience in office administration, with the last 10 in communications. She has worked for KBS for almost 5 years and has become our Employee Manager. She wears a lot of hats in this business. Her quirky little boy keeps her very busy with his love for scootering, supercars, and cats! She enjoys nature, culinary adventures, and anything involving the creative arts.

HOPE GLENN

Payment & Billing Specialist

Hope is a South Texas native living in Salt Lake City with her husband and two small children. With a degree from the University of Texas at Austin, she brings her love of detail, order, and tacos to the table as she helps assist the vision of providing quality billing and provider support to the Kairos Billing team.

ANNA AVERY

Verification of Benefits Specialist

Originally from the midwest, Anna lived in Salt Lake City for 10 years where she met and married her husband Adam-- a Utah native. Currently they live in Minnesota running a full time business. They have 4 beautiful daughters who are her greatest adventure and joy! She enjoys cooking, reading, and being outdoors exploring new hikes and trails.

JESSICA NORMAN

Verification of Benefits Specialist

Jessica has been working in Customer Service for 11 years. A Utah native, she has been married 17 years and has 4 challenging yet rewarding children. She has a passion for helping others and discovering new places to travel. When not working she likes baking and finding new ways to blend flavors with food for her friends and family to enjoy.

STACEY ADAMS

Operations

Stacey comes with over 10 years of experience in data entry, item processing, quality check, and procedure writer for American Express. His passion/hobby is photography as well as designing various ideas for T-shirts, mugs, etc. He has been happily married to his beautiful bride for 5 1/2 years. They both enjoy attending concerts when they can.

MISTY MAYO

Billing Specialist

Misty is an experienced insurance powerhouse. She brings 20 years of medical and insurance expertise to our team. She is the mother of three boys. Her youngest is 2 and she is grandmother to a two-month-old granddaughter. She loves challenges (obviously) and loves people, working, and helping others.

NATASHA BECKER

Billing Specialist

Natasha is an Iowa native, who is currently living in southern Alabama while supporting her husband’s aviator career. She brings over 16 years in customer service, sales, billing, and the ability to multitask and organize. Currently, she is working on finishing her second bachelor’s degree in Psychology. She and her husband have 5 extremely lively and energetic children who always keep her on her toes. When she's not adventuring with her family, she’s either reading a good book, swimming, gardening, or working on a DIY project.

SUMMER DAVIS

Executive Administrator

Summer is a go-getter with 20 years in customer service, sales, operations, and management. To top off her career, she added esthetician to her skillset which is how she became interested in the medical field. She enjoys traveling anywhere, in-country or out of the country, scuba diving, camping, hosting events, and hanging out with her 2 dogs. Helping to improve mental health services, Summer is excited to be part of the Kairos Billing Solutions team.

LANDY OTIS

Provider Success Manager

Landy has over 15 years of Mental Health claims processing experience along with many years of claim denial recovery. She is a graduate of Ivy Tech State College where she graduated Magna Cum Laude with an AAS in Medical Assisting. Landy loves her family, which includes her husband of 19 years, her daughter, her son, and her three grandbabies. She enjoys spending time with her family camping, swimming, and soaking up the sun.

AARIN PENROSE

Payment Specialist

Aarin grew up in Murray, Utah. She loves helping others and as such, has worked in the medical field for the past several years. She is the proud mom to six kiddos and one fur baby. Organized chaos is her jam. She is a lover of wine and chocolate, traveling, spending time with family and laughing her way through life.

KEELEY SCHWEIGART

Verification of Benefits Specialist

Born and raised in small town Pennsylvania, Keeley is the mom of a rambunctious 2 year old boy and a baby girl arriving in the fall. She has been married to her husband for almost 4 years. With many years of customer service experience and more than 5 years working in the medical field, she has a passion for helping others. She and her family love to ride their side-by-side and have bonfires when the Pennsylvania weather allows.

CANDI GALLEGOS

Credentialing & Billing Specialist

Candi brings 3 years of experience being a medical biller half of which is in mental health. She was born and raised in California, where she currently resides. She has three sons and her dog, Luna, who keep her on my toes. She loves to go to the beach and loves food.

AMBER ABRAMS

Accounts Receivable Specialist

Amber has over five years of experience in the medical billing field. Medical billing is just one part of her life! She has been married for ten years and has four children. Hiking, serving in her church congregation, making funny videos with her kiddos, and supporting them all in their many activities, keeps her very busy. But she enjoys all of it!

TAYLOR TRACY-CARROLL

Billing Specialist

Taylor has spent the last three years exploring the world of Medical Billing. However, outside of her time working you can find her in the online atmosphere engrossed in either the latest art trends or indulging in her favorite video games. She was born and raised in Oklahoma, and still lives there today. Other than drawing or playing video games, she enjoys spending time with her mom.

JESSICA FREEBURG

Billing Specialist

As a mother of three living in Wyoming, Jessica enjoys hiking, camping, and long drives while blasting her favorite songs. In the summers you can find her at the baseball fields or the lake. She grew up abroad as a military dependent, and says, "If life has taught me anything - it's that it is never too late to start over." She brings approximately 5 years combined experience in the medical field, with almost 3 being in medical claims and billing.